Privacy Policy Edenlov.com
Last updated: November 10, 2023
This Privacy Policy describes how Edenlov.com (referred to as "Edenlov", "we", "us") collects, uses and shares information obtained through edenlov.com (the "Website"). This Privacy Policy does not apply to the practices of companies that Edenlov does not own or control.
1. COLLECTION OF INFORMATION
A. Information you provide.
Information provided directly to us on the Website may be obtained through various means, such as signing up for email communications, creating an account, entering promotions and sweepstakes, making purchases, contacting customer service (including through the Website's live chat feature), participating in surveys, making a product request, or interacting with the Website. This information may include personal information, which is information that can be used to identify you, such as your name, shipping information, billing address, email address, telephone number, occupation, company affiliation, username, or payment card information. If you provide us with someone else's personal information (for example, their contact information or mailing/shipping information), you represent that you are authorised to provide us with that information.
B. Information collected automatically.
In addition to the information submitted through the Website, we may collect certain information using automated tools, such as cookies. "Cookies" are small data files that your web browser stores on your device. Cookies can enable a website to recognise a user's device, store the user's preferences, track which pages a user clicks on during their visit to the website, and identify the website they visited immediately before. Most web browsers accept cookies by default, but you may be able to adjust your browser settings to delete or refuse cookies. Please note that blocking cookies may impact the availability and functionality of the Website and other websites.
When visiting the Website, we automatically collect certain information such as IP addresses, device identifiers, browser type, operating system details, language preferences, referring URLs, duration of visits, anonymous traffic data, and pages viewed. The Website may be personalized based on the information we have about you to provide more relevant content. Certain automatically collected information may be combined with other information received about the user, including information received from suppliers. Personal information about the user's online activities may be collected over time as the Website is used. Analytics services may also be used to understand and analyze how visitors use the Website. To learn more about the privacy practices of these analytics services regarding the serving of online ads and to opt-out of having these networks collect information about you, please visit https:/ /support.google.com/analytics/
Your web browser may have settings that allow you to send a 'DO NOT TRACK' signal when you visit various websites or use online services. However, the Website does not respond to 'DO NOT TRACK' signals received by browsers. For more information on 'DO NOT TRACK' signals, please visit: http://www.allaboutdnt.com/
C. Information collected from third parties.
Other parties, such as our service providers or partners, may disclose personal information that you provide to them. For instance, these vendors may share your personal information with us when you submit a product review, purchase a product, or donate money. When you submit information to these providers, you will be subject to their terms of use and privacy policies. Edenlov may combine the information we have about you with information we receive from these providers.
2. USE OF INFORMATION
The information collected about you may serve various purposes, such as: we process your transactions, personalize your online experience, and improve the Website. We also use your information for administrative purposes, such as running competitions and administering prizes. Additionally, we monitor and analyze trends, usage, and activities of visitors and users of the Website. We may communicate with or market to you, and we will comply with any applicable laws, regulations, or legal processes, as well as industry standards and our company policies. We may also prevent, investigate, detect, or take other action regarding any suspected or actual fraudulent or illegal activity or any other activity that violates our policies. Finally, we may use your information for any other purpose with your consent.
3. DISCLOSURE OF INFORMATION
Your information, including personal information, may be shared with other parties as described below.
A. Service providers.
Service providers may be used to help operate the business and the Website or to administer activities on behalf of the company, such as sending emails, serving advertisements, fulfilling orders, administering contests, maintaining the Website, and providing customer service. We may share your information, including your email address, with service providers for promotional purposes. These service providers act on our behalf and follow our instructions.
B. Other information.
Information, including personal information, may be shared in certain circumstances. This includes situations where it is permitted by law, in the event of a business transaction such as a merger or liquidation, or when necessary to comply with a legal request or to enforce our policies and protect legal rights, property, or safety.
4. THIRD PARTY FEATURES
Third-party interfaces or links may be provided on the Website to facilitate communication. For instance, third parties may be used to enable tweets, content sharing, or product reviews. Third-party content may also be accessed or displayed on the Website, and the third party may collect information about you in connection with that content. These third parties may collect and retain any information used or provided in these interactions. Their practices are not subject to our Privacy Policy. For instance, the Website employs a third party to facilitate customer reviews of products sold by Edenlov. When you submit information through an integrated third-party feature, you will be subject to the terms of use and privacy policies of that third party. By submitting personal information through integrated third-party features, you acknowledge that these third parties may share your submitted personal information with us. If you submit your information for publication, such as product reviews, we may automatically publish or republish your submitted content, including your personal information.
5. COMPETITIONS
We may offer sweepstakes, contests, and similar promotions that require the submission of personal information. If you choose to participate in a promotion, your personal information may be shared with co-sponsors or other parties as described in the applicable terms and conditions. If the terms and conditions of a specific promotion conflict with this Privacy Policy, the terms and conditions of the promotion will take precedence.
6. LINKS AND THIRD PARTY PRIVACY PRACTICES
The Website may contain links to other websites not operated by Edenlov for the convenience and information of users. This Privacy Policy does not apply to those websites, which may have their own privacy policies or notices. It is recommended that users review those privacy policies to understand how those parties may use or disclose their personal information. Edenlov is not responsible for the content or privacy practices of linked websites over which it has no control.
7. SECURITY
Our goal is to maintain adequate administrative, technical, and physical safeguards to protect the personal information collected or received through the Website. Access to your personal information is limited to our employees who need to come into contact with that information to provide products or services to you or to perform their jobs. While we take reasonable measures to safeguard information, please note that transmitting data over the internet is not entirely secure, and we cannot guarantee the security of information submitted online.
8. CHOICE
A. Account Information.
To modify your account details, such as shipping information in your address book and billing and payment card information, log in to your account on the Website and access the account settings feature.
B. Newsletters.
You can opt-out of receiving email marketing communications at any time by clicking on the unsubscribe link in the email. If you have registered on the Website, you can also manage your newsletter preferences in your account settings. Please note that even if you choose not to receive marketing emails, Edenlov may still send you program-related emails for administrative purposes.
C. Location-Based Features.
If GPS, geolocation, or other location-based features are enabled on your device, your device's location may be tracked and shared with others. Some devices and platforms may allow you to disable some, but not all, location-based features or manage these preferences. Even if you turn off location services in your device settings, your proximity or connection to Wi-Fi, Bluetooth, and other networks can still be tracked. Territorial geo-filtering may be necessary for certain website features due to territorial content restrictions.
9. CHILDREN'S PRIVACY
Our Website is intended for adults and we do not knowingly collect personal information from individuals under the age of 18. If we become aware that we have received information from someone under the age of 18, we will delete it in accordance with applicable law.
10. INFORMATION FOR USERS OUTSIDE FRANCE
If you are accessing the Website from a location outside of France, please note that any information we collect about you will be processed in France or other jurisdictions. By using the Website, you acknowledge that your personal information may be transferred to and processed in countries other than your country of residence, as described in this Privacy Policy. Please be aware that the data protection laws and regulations that apply to your personal information when transferred to France or other countries may differ from those in your country of residence.
11. UPDATES TO THIS PRIVACY POLICY
By continuing to use the Website after any changes to this Privacy Policy, you agree to the updated terms. This Privacy Policy may be updated at any time without prior notice. The last updated date will be displayed at the top of this page.
12. CONTACT US
If you have any questions about this Privacy Policy or the practices of the Website, you can contact us by email at This email address is being protected from spambots. You need JavaScript enabled to view it.
